Lalco Residency

Terms & Conditions

Please read the following terms and conditions very carefully as your use of our site and services are subject to your acceptance of and compliance with the following terms and conditions (“Terms”). By subscribing to or using any of our products or services you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the products or services. If you do not want to be bound by the Terms, you must not subscribe to or use our products or services. In these Terms, references to “you”, “User” shall mean the end user accessing the website, its contents and using the products or services offered through the website. “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean Lalco Residency LLP, its franchisor, affiliates and partners.

Introduction website (“Website”) is an Internet-based content and e-commerce portal operated by Lalco Residency LLP, a Limited Liability Partnership incorporated under the laws of India.
Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Lalco Residency LLP at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

Eligibility to Use
Products and services are not available to minors. In India, persons under 18 years of age are minors. It shall be your responsibility to ensure that you are eligible to enter into a contract if you are resident outside India. If you do not conform to the above qualification, you are not permitted to avail any of the services. You represent that You are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.
The Limited Liability Partnership reserves the right to refuse access to use the products or services offered at the Website to new Users or to terminate access granted to existing Users at any time for any reason or without providing any reasons.

Services Offered
Lalco Residency LLP provides a number of Internet-based services through the Website (all such services, collectively, the “Service”). Transportation Services like airport transfers, LR chauffer driven cars upon request, Tour & Travel assistance, Housekeeping Services like daily housekeeping, dry cleaning and ironing services laundry services, business services like internet, calling and printing facilities as well as others.

Privacy Policy
The user hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Lalco Residency LLP. The user further consents that the terms and contents of such Privacy Policy are acceptable to him/her.

Limited User
The User agrees and undertakes not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. It is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules
You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded; violate any code of conduct or other guidelines, which may be applicable for or to any particular Service; violate any applicable laws or regulations for the time being in force in or outside India; and violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

Intellectual Property Rights
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Lalco Residency LLP owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Lalco Residency LLP without obtaining authorization from Lalco Residency LLP.

Disclaimer of Warranties/Limitation of Liability
Lalco Residency LLP has endeavoured to ensure that all the information on the Website is correct, but Lalco Residency LLP neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Lalco Residency LLP be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Lalco Residency LLP be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Lalco Residency LLP shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Lalco Residency LLP’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

You agree to indemnify, defend and hold harmless Lalco Residency LLP from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Lalco Residency LLP that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Prices for Products and services are described on our Website and are incorporated into these Terms by reference. All prices are in Indian Rupees. Prices, Products and Services may change at Lalco Residency LLP’s discretion.

Governing Law
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Mumbai.

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.
Interpretation of Number and Genders.
The Terms herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to the Terms as a whole.

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse
If you come across any abuse or violation of these Terms, please report to

General Terms of Terms Of Promotions/Contests/Offers/Campaigns
Discounts will be applied to the products and services rendered by Lalco Residency. Issuance or redemption of a voucher or coupon will apply to the total value of the booking/order once all promotional discounts have been applied. Only one credit note/gift coupon/coupon can be used per booking unless otherwise stated.

a) Discount Coupons – Discount Coupons may from time to time be offered to account holders; such coupons may only be applied to bookings made through the account to which the discount coupon was offered and registered.
If you need a refund, this will be made in the same way as the original payment method (such as onto a gift voucher, debit/credit card account, a combination of the two and in case of COD, a cheque).

b) Promotional discount coupons – We may from time to time offer promotional discount coupons which may apply in respect of any, or certain specified, bookings made through this Website.
Lalco Residency LLP shall introduce various offers, schemes or contests at different times. The terms and conditions for such Contest shall be separately available on the Site.
Lalco Residency LLP reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in the market from time to time. Lalco Residency LLP, at its discretion, can withdraw a particular scheme from the website or market.
In case of any query pertaining to the use of a discount or coupon and/or credit note or regarding the schemes, please email customer care at or call +91 22 42764376

While participating in any Lalco Residency LLP contest you hereby agree to release and hold Lalco Residency LLP (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, and employees) harmless from any claim or demand.

The terms and conditions for such Contest shall be separately available on the Site. In the event of any conflict between these T&C and the terms and conditions pertaining to any Contest, these terms and conditions shall prevail.

User Obligations
Subject to compliance with the Terms of Use, Lalco Residency LLP grants You a non-exclusive, limited privilege to access and use this Website.
You agree to use the Services, Website and the materials provided therein only for purposes that are permitted by (a) the Terms and Conditions; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that You will access the Website in accordance with the Terms.
You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by Lalco Residency LLP You shall not use any deep-link, robot, spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.
By accessing or using the Website or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. Lalco Residency LLP disclaims all liabilities arising in relation to such offensive content on the Website. Further, You may report such offensive content in the manner prescribed below
You agree that You are solely responsible to Lalco Residency LLP and to any third party for any breach of Your obligations under the Terms and Conditions and for the consequences (including any loss or damage which Lalco Residency LLP or its affiliates or its vendors may suffer) for any such breach.
Violation of the Terms of Use
Lalco Residency LLP may, in its sole discretion and without prior notice, terminate Your access to the Website if Lalco Residency LLP determines that You have violated the Terms or Additional Terms or any other duty owed toLalco Residency LLP. Any violation by You of the Terms will constitute an unlawful and unfair business practice and will cause irreparable harm to Lalco Residency LLP, for which monetary damages are likely to be inadequate, and You consent to Lalco Residency LLP obtaining any injunctive or equitable relief that Lalco Residency LLP deems necessary or appropriate. These remedies are in addition to any other remedies Lalco Residency LLP may have at law or in equity.
You agree to indemnify, defend and hold harmless Lalco Residency LLP , its affiliate vendors, agents, shareholders, directors and employees from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Lalco Residency LLP that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You. Further, You agree to hold Lalco Residency LLP harmless against any claims made by any third party due to, or arising out of, or in connection with, Your use of the Website, any claim that Your material caused damage to a third party, Your violation of the Terms, or Your violation of the rights of any another person. Lalco Residency LLP will also be entitled to recover from You, and You agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to Lalco Residency LLP.

Lalco Residency LLP may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
If you or Lalco Residency LLP terminates your use of the Website or any Service, may delete any content or other materials relating to your use of the Service and Lalco Residency LLP will have no liability to you or any third party for doing so.
You shall be liable to pay for any Service or Product that you have already booked till the time of Termination by either party whatsoever.
The Terms will continue to apply until terminated by either You or Lalco Residency LLP as set forth below. If You want to terminate Your agreement with Lalco Residency LLP, You may do so by (i) not accessing the Website; or (ii) closing Your accounts (if any).
Lalco Residency LLP may at its discretion and at any time with or without notice terminate or suspend the Terms without cause or with cause if:
You breach any of the provisions of the Terms, the Privacy Policy or any other terms, conditions, or policies that may be applicable to You;
Lalco Residency LLP is required to do so by law (for example, where the provision of the Services to You is, or becomes, unlawful or pursuant to a request by a regulatory authority);
The provision of the Services to You by Lalco Residency LLP is, in Lalco Residency LLP opinion, no longer commercially viable;
Termination or suspension may include: (i) removal of access to all or portion of the offerings on the Website or with respect to the Services or any portion thereof; (ii) deletion of Your materials and / or Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with You or inside Your Account (or any part thereof); and (iii) barring of further use of the Website or Services Lalco Residency LLP may also delete any content or other materials relating to Your use of the Website.
Lalco Residency LLP shall not be liable to You or any third party for any such termination.
Termination or suspension shall not affect your liability or obligation arising prior to such termination or suspension.

Newsletters and Communications
You hereby expressly agree to receive communications and newsletters from Lalco Residency LLP by SMS and e-mails. You can unsubscribe / opt-out from receiving communications and newsletters from Lalco Residency LLP at any time by following the procedure set forth on the Website.


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